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Yumpingo Raises $10M to Transform Guest Experiences in Restaurants
Series A funding will support company’s global expansion and guest engagement

Yumpingo Raises $10M to Transform Guest Experiences in Restaurants

Series A funding will support company’s global expansion and guest engagement
platform development

Business Wire

NEW YORK & LONDON -- January 29, 2020

Restaurant intelligence platform Yumpingo today announced it has raised $10
million in a Series A investment with London-based VC Smedvig Capital. The
funding will be used to scale and further innovate Yumpingo’s one-minute
instant review platform, launch Yumpingo Pay, a new pay-at-table platform, and
expand the company’s sales and operations internationally. Additionally, Keith
Taylor, chief financial officer of Equinix, and Mike Ryan, CEO of Bullet Point
Network, and previously partner and head of global equity products at Goldman
Sachs, are investing in the round and will be joining the Yumpingo board. Also
investing is David Cantu, co-founder of HotSchedules, one of the world’s
largest SaaS data platforms in the restaurant industry.

“We’re delighted to be partnering with the team at Smedvig Capital and welcome
Joe and Rob to our board,” said Gary Goodman, CEO and Founder of Yumpingo.
“Along with Keith and Mike, to have such experienced investors join our board
is a testament to the strength of the business we have created and the market
opportunity we are seeing around the world for Yumpingo to empower restaurant
teams to improve guests' experiences every day.”

Smedvig Capital is a top European venture capital firm. According to Joe
Knowles, Principal at Smedvig Capital: “Yumpingo’s unique instant review
platform helps restaurants gather valuable real-time insights into their
customers in an ever-competitive and customer-centric industry. We’ve been
really impressed with Gary and the team, and are excited to partner with them
to grow Yumpingo into the global leader in this emerging space.”

Yumpingo collects data at the end of a meal when the check is presented via a
one-minute survey on operator-branded hardware or through a diner’s
smartphone. Data is distilled down into meaningful insights that provide
management (at site, regional and corporate levels) with the visibility to
make informed decisions about how best to optimize the guest experience at the
menu item, service, site, menu or concept level.

About Yumpingo
Launched in the UK in 2017, Yumpingo is a restaurant intelligence platform
bringing big data analytics to restaurant operations by tapping into the
silent majority of guests’ in-moment restaurant experiences through technology
touchpoints. Our award-winning platform enables restaurant leaders to make
more decisions, faster, and with greater confidence turning data into insights
and actions at unprecedented levels. Yumpingo gives restaurants complete
certainty of how to optimize customer satisfaction across brands at location,
shift, server and dish level. The ultimate effect is a transformation of the
business as proven through numerous case studies which boast increased sales
and improved customer satisfaction, and we’re just getting started.

Yumpingo integrates seamlessly with a restaurant’s POS (point-of-sale) to
facilitate data which impacts operations, new product development and
marketing for some of the world's largest and most innovative restaurant
groups including YO!, California Pizza Kitchen, John Lewis and Wahaca. Reviews
are facilitated tableside with digital/paper bills or through an SDK for
distribution across any device. Yumpingo recently launched their Everywhere
solution for delivery, To Go, catering and QSR/LSR which invites reviews using
a QR code.

Feed happiness with Yumpingo.

About Smedvig Capital
Since 1996 Smedvig Capital has partnered with and helped scale over 70
companies. Leading Series A/B rounds, we are passionate about finding and
investing in the best tech-enabled businesses across the UK and Nordics. We
work closely with a small number of high-quality teams. We build strong
relationships with our founders and aren’t afraid to roll up our sleeves when
needed, supporting them through the inevitable ups and downs of growing a
business. We’re a flexible source of capital with a long-term view, often
backing companies over multiple rounds all the way to exit. We understand that
great things take time.

Publisher Contact Information:

+44 (0) 20 3771 0376

Company profile of Yumpingo
Past press releases of Yumpingo.


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